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Insurance Claims Process

Additional Information

In most cases, our clients are able to get their roofs fixed for free or at a extremely low rate thanks to our Insurance consultants. Offering you the best value and quality is our number one priority here at Platinum Peak Exteriors. Our team’s goal is to assist you in the ins and outs of insurance claims/policies, so that you get the most from your claim.


Before filing, it is crucial that you are submitting your claim correctly. A multitude of things apply (especially storm damage) to what your insurance provider will cover. If you do end up filing a claim and the insurance company only approves a repair, you might not even meet the cost of your deductible.


The easiest way to figure out if you need a new roof or simple repair is to have us perform a full inspection for you. Upon completion, a thorough report and estimate will be provided. There are a variety of issues that can cause problems for insurance claims. These issues include: Discontinued shingles, ventilated ridges, creased shingles and hail damage. But nevertheless, regardless of the problem, Platinum Peak will assist you the whole way through. 


How Does The Claims Process Work?


Step 1: Fill out our form under the "Contact Us tab" or call us to book a free, no obligation inspection.


Step 2: Our specialist will inspect your roof, siding, and gutters for damage.


Step 3: If there is any damage found, our specialist will evalutate your policy to guide you on your path to getting the most out of your insurance claim coverage.

In additon, our experienced Public Adjuster will handle negotiations with the insurance company to ensure that you get the maximum settlement. 

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What is involved in the insurance claim process?


The insurance claim process typically comprises these fundamental steps, which may differ based on the type of claim and the extent of your loss.


  1. Inform the insurance company about the claim.
  2. Arrange meetings with representatives from the insurance company.
  3. Gather and document evidence of damages, such as photographs, receipts, and expert opinion reports.
  4. Assess the extent of property and structural damages.
  5. Review and negotiate each item on the insurance company's estimates, a crucial step.
  6. Select skilled and licensed contractors for restoration and repairs.
  7. Submit the claim package to your mortgage company, if applicable.
  8. Submit any necessary Sworn Statement and Proof of Loss Form.

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